1 Introduction

• Faresleague (“we,” “us,” and “our”) is dedicated to protecting our customers’ privacy and ensuring that any personal information provided is handled lawfully, transparently, and in accordance with essential security standards.
• This privacy policy discusses how data is collected, used, disclosed, stored, and protected when you visit our website. By using our service, you consent to the practices described below.

2 Information We Collect

2.1 Information You Provide Directly

We may collect your name, email address, phone number, date of birth, and gender, etc., when you:

• Create an account or profile.
• Make a booking or reservation.
• Provide payment details.
• Fill in your details in a form.
• Contact us.

2.2 Sensitive Information

We may only collect some sensitive information if it is required to make travel arrangements, or when it is provided by you, including:

• Health / medical details.
• Disability or mobility assistance.
• Dietary preference.
• Other sensitive information you provide.

2.3 Information Collected Automatically

To improve our website and personalize your experience, the following data is collected:

• IP address.
• Device type, operating system, and browser details.
• Usage data.
• Location, if enabled.
• Cookies, pixels, analytics identifiers.

3 How We Use Your Personal Information

Here’s how we may use your information:

• Process bookings, payments, and cancellations.
• Provide confirmation, tickets, and itineraries.
• Deliver customer support and updates.
• Improve user experience.

4 Sharing and Disclosure of Personal Information

• In any scenario, we do not sell any personal information. Your data is transferred only where required to deliver services, comply with legal obligations, or ensure safety.
• This includes our travel services and suppliers, as well as visa and immigration services.
• Your data might also be transferred to government authorities, customs, and other regulatory bodies.

5 Data Security

We follow the required security norms to protect your data, including:

• Encryption.
• Secure servers and firewalls.
• Access controls.
• Continuous security monitoring.

6 Data Retention

• We retain your personal information only for as long as it is necessary to fulfill your bookings.
• Once the requested service has been delivered, the data is anonymized or deleted in accordance with fraud prevention and best protection practices.

7 Travel-Specific Considerations

• Transparency: We focus on providing clear pricing, refunds, and booking conditions.
• Payments: Payment data is processed securely, and we don’t store full credit card numbers.

8 Cookies & Tracking Technologies

We use cookies, pixels, and other similar tools to:

• Operate our website.
• Improve performance.
• Analyze user behavior.
• Personalize experiences and offers.

9 Children’s Privacy

• Our services are not intended for use by children under 18, as we do not collect data from minors without parental consent.

10 Updates to This Policy

• We may update this privacy policy from time to time, and changes take effect the moment they are published with a new “Last Updated” date.
• If you have questions, concerns, complaints, or privacy requests, consider contacting us.